Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how UMP Overseas (“we”, “us”, “our”), which owns and operates the Vedicurja brand and this online store, collects, uses and protects your personal information when you visit our website, place an order or contact us. By using this website you agree to the practices described here.

1. Information We Collect

  • Order details: your name, delivery address, pin code, phone number and email address when you place an order.
  • Device and browsing data: your IP address, browser type, operating system and pages visited, collected automatically to help us run and improve the website.
  • Communications: information you share when you call, message or email us.
  • Payment information: handled directly by our payment partners. We do not store your full card or bank details.

2. How We Use Your Information

  • To process and confirm your order, arrange delivery and handle cancellations, returns and replacements.
  • To contact you about your order by phone, SMS, WhatsApp or email.
  • To respond to your questions and support requests.
  • To send offers and updates, only where you have agreed to receive them. You can opt out at any time.
  • To prevent fraud and misuse, and to comply with legal obligations.

3. Consent

When you share personal information to complete a purchase, arrange delivery or request a return, you consent to us using it for that purpose. For any other purpose, such as marketing, we will ask for your consent or give you a way to say no. You may withdraw your consent at any time by contacting us.

4. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Courier and logistics partners, so they can deliver your order;
  • Payment gateways, to process payments securely;
  • Service providers that host and run our store (such as Shopify), under their own privacy terms;
  • Government or law-enforcement authorities, where required by law or to protect our rights.

If our business is sold or merged, your information may be transferred to the new owner.

5. Payments

Online payments are processed by secure third-party payment gateways that follow industry security standards (such as PCI-DSS). Payment data is encrypted in transit and is retained by the gateway only as long as needed to complete your transaction.

6. Third-Party Websites

When you leave our website or are redirected to a third-party site or app (for example, a payment page), that party’s own privacy policy applies. We are not responsible for the practices of other websites.

7. Cookies

We use cookies and similar technologies to keep your cart, maintain your session and understand how the website is used. You can disable cookies in your browser settings, but some features of the store may not work properly.

8. Data Security

We use reasonable technical and organisational safeguards to protect your information from loss, misuse or unauthorised access. However, no method of transmission or storage over the internet is completely secure.

9. Data Retention

We keep your information only as long as needed to fulfil your orders, provide support, and meet our legal, tax and accounting obligations.

10. Your Rights

You may ask us to access, correct, update or delete the personal information we hold about you, or to stop sending you marketing messages. Write to us at umpoverseas@gmail.com and we will respond within a reasonable time.

11. Age

By using this website you confirm that you are at least 18 years old, or that you are using it under the supervision of a parent or guardian.

12. Changes to This Policy

We may update this policy from time to time. Changes take effect as soon as they are posted on this page.

13. Grievance Officer

For any questions or complaints about your personal information, please contact our Grievance Officer at umpoverseas@gmail.com or +91 99993 16242. We aim to acknowledge complaints within 48 hours.

Contact Us

UMP Overseas (Brand: Vedicurja)
B 802 Fortune Residency, Raj Nagar Extension, Ghaziabad, Uttar Pradesh – 201001, India
GSTIN: 09AIVPD5184D
Email: umpoverseas@gmail.com
Phone: +91 99993 16242